If you are an Apple Developer, you will learn to be patient. You will learn that support mails will need days or weeks before they get answered, sometimes pointing to another support address which previously pointed you to that very address you wrote an email to.
If you are developing for the iPhone/iPod/iPad you will wait an average of two weeks before your App gets posted to the App Store.
Patience is something you really need with Apple, especially with the iPhone Developer Program.
Normally you can live with this, because everything is running smooth and you just need to be patient… but what happens when patience won’t help because something really went wrong and noone is doing anything?
Here’s the story:
The Update
It begins with the patience thing again. After waiting for about two weeks to get an update for an App of mine reviewed and accepted by Apple I went to iTunes Connect and updated the description to match the new features.
I was happy that this update was ready for sale just hours before a scheduled promotion on a website.
Removed from Sale
After I was done with the description a very strange thing happened:
That very App vanished from my administration and shortly after that all my other Apps vanished too accompanied by an email from Apple telling me that they have been “Removed from sale” which is a status Apple documents like this: “Removed from Sale (Red) – appears when the binary has been removed from the App Store.”
The FAQ suggests filling out a contact form with the App’s Id to get information from Apple.
Time Machine is a great way to backup all files and restore to any point in time, by default it creates a new backup every hour.
Normally this won’t hurt the performance but if you have many small files on your disk or huge portions of your data change very often, it will slow down the whole system.
You can change the intervals to reduce the slowdowns. To backup only every 6 hours, open your terminal and:
Archived Apps in XCode are a great way to submit new versions to iTunes Connect because they are automatically grouped, tagged and re-signed in the process – you don’t need to manually find the compiled App, zip it & upload with the Application Loader.
If you start at a new Mac without data migration, you can simply copy the folder with all archived App versions to your new users library.
Today the 1.6 Update was submitted to Apple. Originally this update have been scheduled for the first week of November but was put on hold to be released with the iOS 4.2 version to have the least possible problems when everyone upgrades their iPad :-)
It contains only a few but very cool new features:
The new features are:
Support for Multiple Accounts – often asked for, here it comes!
Advanced Segments – take a better look at your reports by switching and comparing subsets of data
Open Reports in other Apps like iBooks – any App that supports PDF Files can receive reports for later usage
Print your Reports! – Support for AirPrint is now built in
Improved was the following:
The general speed of the website listing updates and report downloads was improved
Goals have now names instead of numbers
Also one bugfix is included:
Some users with special characters in their password had trouble logging in
In addition to the Update of the Free Version including its Premium Upgrade, there was also a full blown premium Version submitted to the store. That version is exactly the same but meant for everyone who has disabled In-App-Purchases and can’t get the premium upgrade.
2010/12/05 – Today the update hit the store, watch out for update notices in iTunes or the App Store to get it on your iPad!
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